How We Handle Your Information.

Elegant Prime Painting respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we handle data collected through our website, online consultation forms, and direct client communications.

Information We Collect

When you submit an online quote request, consultation form, or telephone enquiry, we collect the following details:

• Your full name and business name (if applicable)
• Contact telephone number and email address
• Project property address and suburb
• Scope of work, timeline preferences, and project specifications

We do not process, store, or transmit credit card numbers on this website.

How We Use Your Information

The personal information you provide is utilized exclusively to:

• Schedule on-site property inspections and prepare itemized written quotes
• Communicate regarding ongoing painting schedules and milestone handovers
• Issue invoices, receipts, and 5-Year Workmanship Warranty certificates
• Meet mandatory statutory building compliance and tax record obligations under Queensland and Australian law

We never sell, trade, rent, or distribute your personal contact information to third-party marketing companies.

Data Storage and Protection

Enquiries submitted via our website form are delivered securely to our administrative management inbox. We maintain strict electronic access controls to safeguard records against unauthorized access, modification, or disclosure. Records are retained only for the duration required to service your property and comply with Queensland Building and Construction Commission statutory record periods.

Access and Correction

You have the right to request access to any personal information we hold regarding your account, or request correction of outdated details. To do so, please contact us directly:

• Email: Zabih.akbari524@gmail.com
• Telephone: 0449 632 028
• Registered Entity: Elegant Prime Painting (ABN: 98 297 138 462)
• Jurisdiction: Queensland, Australia